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PRIVACY POLICY

The Mobile Bookkeeper WA Pty Ltd (ABN 46 685 708 303, ACN 685 708 303), trading as "The Mobile Bookkeeper" and "Sabrina The Mobile Bookkeeper," ("we," "our," "us") values your privacy and is committed to handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
 

1. What Personal Information We Collect

  • Your name, email address, and contact number

  • Any information you provide via forms or Calendly bookings

  • Any messages or notes you submit via the Website

 

2. How We Collect Personal Information

  • Directly from you when you complete contact forms or book an appointment using Calendly

  • Automatically through cookies and analytics tools (non-identifiable information such as IP address, browser type, etc.)

 

3. Why We Collect Personal Information

  • Respond to enquiries and provide services

  • Schedule and confirm appointments

  • Improve the Website and user experience

  • Comply with legal obligations

 

4. How We Store and Protect Your Information

  • We store data securely using cloud-based systems with industry-standard security practices.

  • Access to your information is limited to authorised personnel only.

 

5. Disclosure of Personal Information

  • To third-party providers (e.g., Calendly) solely for the purpose of delivering our services

  • When required by law

 

6. Cookies & Website Analytics

  • Our Website may use cookies to improve user experience and collect anonymous usage data. You can disable cookies through your browser settings.

 

7. Access and Correction

  • You may request access to or correction of your personal information by contacting us using the details below.

 

8. Complaints

  • If you have a concern about how your personal information has been handled, please contact us. We will investigate and respond promptly. You may also contact the OAIC (www.oaic.gov.au).

 

9. Updates to This Policy

  • This policy may be updated occasionally. Any changes will be posted on this page with the date of the last revision.

 

10. Contact Us

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Last Updated: May 2025

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